Training On
“Effective Business Communication for effective work”
Date: 22-23 December 2011
Training Information:
- Date : 22-23 December 2011 (2 days)
- Deadline Register: 16- December 2011
- Venue: Hotel/ Restaurant (Located in Phnom Penh)
- Language: English
Training Fee:
- 120 $
(Lunch,
Refreshment, Course Material, Group Photo and certificate of attended)
Note:
5%- Discount, if
you register before deadline
10%- Discount, if
you send 3-4 staffs to attend one course
Get one Free, if
you send 5 staffs to attend one course.
Course Content
Topic 1 – Introduction to Communication
- Introduction to Communication
- Methods of Communication
- Positive and Negative Body Language
Topic 2 – Effective Communication
- First Impressions and Introductions
- Listening
- Improving Listening
- Effective Communication
Topic 3 – Business Correspondence
- Introduction to Correspondence
- Preparing Correspondence
- Business Letters
- Telephone Calls and Emails
Topic 4 – Public Speaking
- Introduction to Public Speaking
- Managing Fear and Improving Confidence
- A “Good Speech”
- Speech Issues
TARGET PARTICIPANTS:
The course is designed for supervisors, business
owners, Managers of small and medium sized enterprises.
Trainers’ Profile: Mr.
Grant Fitzgerald:
Grant has
volunteered with CMA as Training Development Support Officer since July 2011.
Grant has 4 years experience working as a Project Manager and Project
Consultant on major Mining Projects in Australia. Prior to this he worked
for 2 and half years as a Project Finance Estimator in the Mining Services and
Mining Engineering Industries. Since leaving Australia, Grant has spent the
last 2 years working in Asia, first in Cambodia as an English Teacher and then in
China as a Business Teacher and Corporate Trainer.
In 2003 Grant completed a Bachelor of Commerce majoring in
Economics and Finance at Curtin University in Perth, Western Australia.
Following this he completed a Post Graduate Diploma in Applied Finance and
Investment in 2008.
Training
Methodology:
The following methods
will be used during the course: open discussions, case studies, brainstorming
and mini-lectures.
For Registration, Please: http://www.cma-network.org/drupal/TrainingRegistration
Seat are limited, please book your seat now. For more
information, please feel free to contact us as below address:
Cambodia Microfinance Association
Address: #69, St. Boerk
Thmei, Sangkat Tomnup toek, Khan Chamkar Morn, Phnom Penh, Cambodia
Tel: 023 219 406/ 011
795 625/ 092 1234 36/ 061 333 334
Email: ata@cma-network.org / tm@cma-network.org
Website: www.cma-network.org