Job Title: INFORMATION SYSTEMS OFFICER (INSPIRA SUPPORT CENTRE), P3
Department/ Office: Inspira Support Centre
Duty Station: BANGKOK
Posting Period: 26 July 2011-24 September 2011
Job Opening number: 11-IST-DM OHRM ISC-20542-R-BANGKOK
The Inspira Support Centre was created in September 2009 to support the introduction of Peoplesoft-based applications for human resources talent management in the global United Nations Secretariat. The Centre falls within the Office of Human Resources Management and is located in Bangkok, Thailand.
Responsibilities
Under the overall guidance of the Chief of Inspira Support Centre, within limits of delegated authorities, the incumbent of this position will be responsible for the following:
• Manages Inspira related projects involving feasibility studies, systems analysis, design development and implementation of new PeopleSoft modules.
• Develops detailed system and other functional specifications and user documentation for Inspira enhancements and modifications.
• Provides specialized advice to users, analyzing users’ requirements and translating these into new functionalities; determines application systems integration and linkage issues between Inspira and legacy systems.
• Maintains, upgrades or enhances existing Inspira modules; troubleshoots and provides continuing Tier 2 and Tier 3 support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of PeopleSoft applications.
• Develops and maintains computer programs that require integration of many interrelated Inspira modules and program elements; ensures appropriate data security and access controls to all module of PeopleSoft considering both local and wide network issues.
• Organizes and performs unit and integrated testing, designing and utilizing test bases; assist users in acceptance testing;
• Develops training materials, operating and user manuals, using UPK application; trains staff in Inspira systems.
• Handles all aspects of contract administration with Oracle on Demand, including establishment of service level agreements with Oracle and other vendors.
• Provides guidance to, and supervises new and junior staff, consultants, etc.
Competencies
Professionalism:
Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Teamwork:
- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Technological Awareness:
- Keeps abreast of available technology
- Understands applicability and limitations of technology to the work of the office
- Actively seeks to apply technology to appropriate tasks
- Shows willingness to learn new technology
Education
Advanced university degree (Master’s degree or equivalent) in Computer Science, Engineering or related area. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of five years of progressively responsible experience in development using PeopleSoft tools and methodologies, including implementation, upgrades, production support, maintenance of PeopleSoft HCM, e-Performance and other modules is required. Specifically, knowledge of PeopleSoft (PS) reporting tools, PS query tools, PS application designer, component interface, PL/SQL, application engine, SQL loader, and AWE are required.
Languages
Fluency in English (both oral and written) is required. Knowledge of French is an advantage.
Assessment Method
Technical Test to assess level of expertise in PeopleSoft (PS) reporting tools, PS query tools, PS application designer, component interface, PL/SQL, application engine, SQL loader, and AWE.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
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