Interpersonal Communication Skills for Effective Team Building

Training on

Interpersonal Communication Skills for Effective Team Building

                   Date: 18-19 July 2015                                  Venue: Intercontinental Hotel /TonlebasacII

 Time: 8:00am-17:00pm                                    Language: Khmer/English     

We are alive of selling relationship!!!. 

Life Success Comes From 15% of Knowledge and Technical Skills but other 85% of Interpersonal Communication Skills. 

The objective of this course is to introduce the participants of Interpersonal Communication Skills for Effective Team Building. Those people who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. We are alive of selling relationship; living with poor relationship, you might not get a big success in your life. In order to improve our relationship skills or interpersonal communication skills, we need to understand clearly about the elements of communication, side effect of poor communication, circumstance of communication, and the emotional intelligence of others and ourselves. Interpersonal skills are not just important in the workplace, but our personal and social lives can also benefit from better interpersonal communication skills. People with good interpersonal skills are usually perceived as optimistic, calm, confident and charismatic - qualities that are often endearing or appealing to others.

Training Objectives

• Understand the nature of Management and Leadership (The difference of Manager and Leader)
• Understand the nature of interpersonal communication skills
• Improve interpersonal communication at workplace and personal life
• Build comfortable and effective team work
• Motivate Team members to accomplish the target of the team effectively.
• Understand  Self-motivation and staff motivation
• Provide Job Instruction effectively
• Improve problem solving skills and conflict resolution skills
• Build a strong relationship with supervisor for benefit increment and or promotion.

Course contents
1. Overview of Leadership and Management

• Introduction to Management and Leadership
• Management Skill and Level needed
• Key challenge of new manager
• Leadership coloring
• The difference between a leader and a manager

2. Nature and practicum of Interpersonal Communication

• What is an interpersonal communication skill?
• What is the communication form?
• Communication process and channel
• Tools for interpersonal communication
• Obstacles and challenges of poor interpersonal communication (body language, behavior, speech, and psychology)
• Johari’s Windows Theory for improving the interpersonal communication skills
• Importance of Emotional Intelligence to Building Good Relationship
• How to build confidence and conduct presentation confidentially
• Reflecting game

3. Effective Team Building

• How to build an effective team work
• Role and Responsibilities of a great team leader
• How to delegate role and responsibilities effectively
• How to provide job instructions and coaching
• How to provide effective feedback (positive and negative feedback)
• How to overcome the barriers of team success
• How to build a strong relationship with supervisors or managers
• Reflecting game

Trainer

Mr. THO SROY, Vice President and Director of Staff Development Department. Mr. SROY holds a Master Degree of Business Management in the field of Management with a distinction thesis. Sroy also holds a Bachelor Degree in the field of Project and Program Development Management. He presently works with a leading Microfinance Institution as Vice President and Director of Staff Development Department. Currently, Sroy is providing training courses to MFI trainers, Middle and Frontline Managers and staffs, and managing learning/training and staff development programs for the institution. He has over 14-year professional experiences of which, his 9-year experience is in top leading Microfinance Institutions as VP & Director of Staff Development Department, HR Deputy Director, Head of Training and Development Unit, Senior Trainer, Helpdesk Officer, Treasurer, Accountant, Cashier, and Teller. 5-year experience was in Community Education Activities, Educational Survey for public education curriculum development, Practical Project Implementation, Proposal Writing and Fundraising, Project Monitoring and Evaluation for NGOs, and as a Free-lance trainer for other institutes and universities. He has been training and lecturing at Cambodian institutes and universities. In addition, he attended in many local and international workshops, training programs and conferences at abroad and in Cambodia that conducted by USA, Singapore, Malaysia, Philippines, India, Indonesia, and Cambodian professionals...etc.

Training Methodology
The training methodology will be focused on Pre- and post-training evaluation: it is used to assess the changes of trainees’ skills, knowledge and attitude before and the end of seminar. And It will be focused on Experience Based and Participatory Approaches include: lecture, student-centered including brainstorming, role play, small group discussion with plenary presentation, plenary discussion, group work, team involvement in decision making, participants’ problems raised during the workshop for discussion, communication game and any other contributions will be held in high respect.

Who should attend the course?
This training course is designed for business managers, trainers, NGO managers, supervisors, newly appointed/ prospective managers and those who wish to gain the knowledge, understanding the necessary skills to build their Interpersonal Communication Skills, building team work comfortably, solving conflict in the team using emotional intelligence, coaching activity and personal development activities effectively and successfully. It is also suitable for employees or those persons who are considered to be ready for further development as well.

What will be included with the training course?

• Group photo of participants
• Training materials
• Certificates are awarded by LIFE
• Two lunches and four refreshment 

Training Fee: US$198 per person. (Register before July 13, 2015: Get 10%- discount for sending 1- 2 staffs, Get 15%- discount for sending 3-5 staffs or Get 1 Free for sending more than 5 staffs)

More information

Tel:              069 5555 66 / 069 555528

Add:            #921, St 371, Boeng TumPun, Mean cheay, Phnom Penh

Email:          lifesuccess.asia@gmail.com /info@lifesuccess.asia

Website:      www.lifesuccess.asia

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COURSE TITLE	DATE	ORGANIZER
Interpersonal Communication Skills for Effective Team Building	18-19 Jul	Life
Professional Office Management and Secretarial Affairs	18-19 Jul	Life
Effective Human Resources Management for MFIs	25-26 Jul	Life
Effective Employee Performance Appraisal	01-02 Aug	Life
Training of Trainers (ToT)	01-02 Aug	Life
How to become Admin Officer New	01-02 Aug	Life
Compensation, Benefits, and Payroll Management	08-09 Aug	Life
Strategies for Effective Project Design & Proposal Writing	08-09 Aug	Life
Corporate Governance and Control New	08-09 Aug	Life
How to become Credit Officer New	08-09 Aug	Life
How to become Teller New	15-16 Aug	Life
Effective Administration Management Skill New	15-16 Aug	Life
Effective Recruitment and Keeping the Best Employee New	15-16 Aug	Life
How to become HRM officer New	22-23 Aug	Life
How to Become Accountant New	29-30 Aug	Life

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