Scholarship Exchange Program in U.S.A
The 2018 YSEALI Civic Engagement Fellows Program

Communications Officer -- Management Sciences for Health, USA

Communications Officer
Grade : I
Location : US-VA-Arlington
Job ID : 13-7582

Overall Responsibilities
The Communications Officer contributes to the development and implementation of print and online communications and the production of technical and periodic reports, and research and trend analysis as part of LMG’s communications strategy. S/he will assist in strategic decisions for all external communications. S/he will help design and edit LMG technical reports, write copy for the project’s offline and online media, and manage LMG’s presence and effectiveness on a variety of social media platforms. S/he will help write and edit relevant stories and case studies for use by MSH corporate communications and USAID, as needed. The specialist is also responsible for managing the format and content of the project’s cloud filing system. S/he will also be responsible for graphics and design layout. S/he will work closely with all project staff members for branding and marking purposes, stakeholder analysis and appropriate usage of visuals.
Specific Responsibilities
Writing and editing:S/he will contribute to the development of professionally formatted technical reports. Responsibilities include: template design; layout and occasional drafting of text; copyediting and text formatting; mining and placing photo and other visual assets in reports; and making changes and updates whenever necessary. S/he will work closely with MSH corporate communications and project staff to maintain the organization’s quality standards.

Social Media:  S/he will manage the development and implementation of social media plans to increase the LMG project’s visibility and advance its strategic communication priorities. Under the supervision of the LMG KE and Communications Manager, s/he will be responsible for regularly postings on social media and manage the project’s Twitter, Facebook, and external blog . S/he will promote South-to-South dialogue among the project’s host country clients as well as draw on the talent and expertise of the project’s technical experts by targeting key audiences with useful information. In addition, s/he will communicate with LMG project staff, partners, clients, field staff, and host country clients overseas to make connections, build capacity, and provide blog content for the project.

LMG Newsletter: S/he will manage the design, layout, content, production and distribution of the LMG quarterly news blast, designed to keep project stakeholders abreast of project activities and drive them toward LMG’s online presence. S/he will manage the mailing lists associated with distribution of the newsletter. Responsibilities also include drafting external emails, announcing press releases, and promoting LMG staff participation in events to external contacts. S/he will manage the segmentation of the external mailing list and develop and improve the external contact lists.

Graphics and Layout Design: S/he will support the project with use of graphics and layout design for visuals and reports. S/he will produce images that support the external image of the project and enhance the online media. S/he will use Adobe Creative Suite to craft well designed reports that will be strategic in disseminating the leadership, management and governance practices of the project.

Knowledge Auditing: S/he will support the KE and Communications Manager with relevant knowledge audits and benchmarking to encourage LMG knowledge sharing and co-creating culture, particularly with south-to-south exchange. S/he will help identify LMG’s knowledge needs and the opportunity to interconnect our leadership, management, governance, technology, and eLearning capacity to meet these needs. S/he will help analyze KE knowledge flows and provide relevant data and information to enhance those flows internally and externally. Specifically related to KE efforts, s/he will routinely collect and update relevant social media and online analytics to support trend analysis to inform LMG’s global reach and our efforts to identify the most appropriate knowledge exchange mechanisms (including highly participatory events). S/he will spearhead LMG’s efforts to use social media for research and data exchange, and help forge strategic links with groups working at the forefront of digital media use for research and innovation. S/he will collect data on performance of relevant knowledge exchange channels and outlets and support LMG resource and tool development and dissemination.

Photo and Video Library: S/he will be in charge of maintaining the photo and video library for LMG. Captioning, collecting and cataloguing all items received and with assistance from the LMG KE and Communications Manager, maintain policies and procedures to encourage project staff to incorporate items into reports, online media, and other interactive tools to tell a compelling visual story of the project. S/he will help support the project in making requests and following up to ensure the project receives new photos and videos regularly. Use Photoshare platform and collaboration with its relevant staff will be expected. Where appropriate, s/he will work closely across MSH centers and units to gather and share visual assets.

Administration:  S/he will provide administrative support related to communications and knowledge exchange contracts, procurement, and travel as needed. S/he will routinely engage with LMG’s finance and project associate staff to advance routine tasks, particularly those supporting the significant updating of the LeaderNet site.
Qualifications

  1. MA with four years or BA with six years of professional work experience in communications, marketing, public health, or similar field required. Working knowledge of library science and monitoring and evaluation considered a plus.
  2. Experience in communications, international development and/or global health required. Knowledge of international programs, strategies, donors and organizations strongly preferred.
  3. Demonstrated excellence in writing, editing and formatting for a variety of mediums.
  4. Self-starter able to active proactively and independently.
  5. Proven experience in social media, Web 2.0, and Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook, and desktop publishing applications a must. Knowledge of InDesign and Photoshop considered a plus. Photography and video editing skills very helpful.
  6. Demonstrated competence to assess priorities, manage a variety of activities in a time-sensitive environment, and meet deadlines with attention to detail and quality.
  7. Excellent coordination and administrative skills required.
  8. Must be a team player and able to maintain a flexible work manner and schedule.
  9. Excellent interpersonal skills and demonstrated sound judgment in handling confidential and sensitive matters with discretion.
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